Grinebiter Purchase Policy
Prior to Purchase: The Grinebiter Collection started in 1940 and we take great pride in making sure that the customer is informed prior to purchase by providing pictures and details about the products we are selling.
If the customer feels that he or she needs more information before making a decision to purchase, the customer must contact Grinebiter.com before placing the order. Otherwise, Grinebiter.com will assume the customer is fully informed about what they expect to receive.
Charges: We put a hold on your credit card at the time of purchase and then charge it when the item ships.
Shipping Grinebiter.com usually ships the order within 24 hours by US Postal Service and will keep you updated by e-mail about our progress. We charge $9.95 per item for shipments within United States, and $19.95 per item for International shipments.
Out-of-Stock: If we are out of stock at the time of your purchase, we will e-mail you that your order has been cancelled. Please note that there will be a hold on your card for the purchase amount, however, we will not charge your card and the hold will be removed.
Guarantee: To the best of our knowledge, all collectables are authentic and original. Occasionally, the stock number, year and signatures on the stock may be different from the picture on Grinebiter.com. If that is of concern, you must contact us prior to placing the order to clarify any concerns.
Return Policy: IMPORTANT: In the event that you return the item to us, we give you a credit towards a different purchase. We DO NOT refund credit cards.
You can return an online Grinebiter.com purchase for credit towards a future purchase if you meet all of the following conditions: (1) You must inform us of the return within 7 days from the day you placed the order. (2) You must return the item to us in its original package with no damage to the product. (3) We must have received the item back within 14 days from the day of the order. (4) You cannot return digital content. (5) Customer pays all shipping cost.
Please note that Grinebiter.com does not refund any actual funds to your credit card, but we will instead send you a promotional credit code that you can enter towards a new purchase from Grinebiter.com. The amount of the promotional code credit is the original purchase price minus shipping and handling and minus a 10 percent restocking fee. The promotional credit code is valid for 60 days and must be used within that period. After 60 days, the promotional credit code will expire and no further credit will be given. It is your responsibility to keep the promotional credit code safe, so others cannot use it, as we are not able to issue a new credit code if the original was used.
Sorry, there is no refund or credit on digital content whatsoever.
By purchasing anything from Grinebiter.com, you agree to all the above terms and conditions.